9 articles
Your dashboard won't load live data, keeps spinning, or says it can't reach your boat. Work down this list — most cases are a network mismatch, not a broken dev…
A card shows dashes (—), looks greyed out, reads 0, or the numbers seem old. These all mean different things — here's how to tell them apart. Checklist 1. Dashe…
You expected a notification and it never arrived. Walk this list. Checklist 1. Alerts away from the boat need internet on BOTH ends. Your phone and the boat bot…
Your GOAT device shows offline or "last seen" a while ago. Usually it's power, WiFi, or just an offshore check-in gap. Checklist 1. Check power. Make sure the d…
You can't log in, or you were suddenly signed out. Most sign-in trouble comes from mixing up the two PINs. Checklist 1. Know your two PINs. The account PIN logs…
The map shows a grey or blank background. The map's base imagery comes from the internet, so this is almost always a connection issue. Checklist 1. No internet …
Your map/journey photos vanished, or didn't show up on a new phone. Photos live only on your phone — they are never uploaded to SV.GOAT — so this is expected in…
You can view a shared boat but can't change its settings or thresholds. That's by design — guests have read-only access. Checklist 1. Guests are read-only. As a…
You were invited to a boat but can't accept it. Almost always it's an email mismatch or an expired invite. Checklist 1. Sign in with the invited email. The invi…