Factory reset / disconnect your device
A factory reset unbinds the GOAT device from your boat and account and clears its saved WiFi — returning it to a like-new state ready to be set up again. Use it before giving the device away, moving it to a different boat, or as a last resort if it's misbehaving after a reboot didn't help.
Steps
- Open Settings, expand the GOAT Device section, and tap Device Management.
- The screen offers both Factory Reset (wipe the device to factory defaults and recreate its setup hotspot) and Disconnect Device (unbind it from this boat and reset it so it's ready to set up again). Tap the one you want.
- Enter your account PIN to confirm.
- The device clears its owner, boat link and saved WiFi. To use it again, run setup from scratch — see Set up a new GOAT device.
Warning: This wipes the device's settings and disconnects it from this boat. Your voyages and boat details are kept in the cloud and aren't affected, but the device itself will need to be set up again before it works.
Note: Device actions are owner-only and require your PIN. Guests can't reset the device.
Note: A factory reset is sent to the device, so it only works while the device is reachable (on the boat WiFi or over its remote link). If a device is already cut off and won't respond, contact support at support@svgoat.app for help recovering it.