Device won't connect

If the app can't reach your GOAT device, work through these in order.

Steps

1. Did setup end in a "Timeout"? That almost always means the boat WiFi password was wrong. Run setup again and re-enter it carefully — the device can't flag a bad password because it never gets online.
2. Make sure your phone and the device are on the same WiFi, or that you're in range of the device's SVGOAT-XXXX hotspot.
3. Turn Location on — it's required to find and join the device hotspot.
4. Away from the boat? Reaching it remotely needs Remote Monitoring turned on and internet at both ends. On Direct Connect Mode there is no remote access.
5. Still stuck? Reboot the device (Settings → GOAT Device → Device Management → Reboot Device) and try again.